Profile Configuration

Profile Configuration controls how Mage2Plenty manages synchronization profiles, including history retention, notification settings, and performance options. Profiles are the core mechanism for managing data synchronization between Magento 2 and PlentyONE.

Accessing Profile Configuration

Log in to your Magento Admin panel
Navigate to Stores → Configuration
In the left panel, expand Soft Commerce
Select Profile Configuration for general settings
Select Profile Notifications for notification settings

Navigation Paths

Profile Settings: Stores → Configuration → Soft Commerce → Profile Configuration
Profile Notifications: Stores → Configuration → Soft Commerce → Profile Notifications

Profile Settings

Profile History Lifetime

Field: history_lifetime Path: softcommerce_profile/profile_config/history_lifetime Type: Text (numeric) Default: 7 days Scope: Global

Controls how long profile execution history is retained in the database.

Description: Number of days a profile history should be kept for. After this period, old profile execution records are automatically purged to maintain database performance.

Configuration Steps:

Navigate to Stores → Configuration → Soft Commerce → Profile Configuration
Expand the Profile Settings section
Enter the number of days in Profile history lifetime field
Click Save Config
Clear cache: bin/magento cache:flush

Recommended Values:

Environment	Recommended Days	Reasoning
Development	3-7 days	Limited history needed for testing
Staging	7-14 days	Enough history for debugging
Production	30-90 days	Extended history for auditing and troubleshooting

What Gets Stored in Profile History:

Profile execution start/end times
Processed entity counts
Error messages and warnings
Data snapshots (depending on profile type)
API request/response logs
Processing status and results

Storage Impact:

Average storage per profile execution: 1-5 MB
Daily synchronizations: 24 executions (hourly)
30-day retention: ~720-3,600 MB per profile

Database Maintenance

Profile history tables can grow large in high-volume environments. Regular cleanup is essential for optimal performance.

Custom Retention

For compliance or audit requirements, you can set longer retention periods (90-365 days). Consider implementing database archiving for very long retention periods.

Manual Cleanup:

# View profile history storage
bin/magento softcommerce:profile:history:info

# Clean up old profile history manually
bin/magento softcommerce:profile:history:cleanup --days=30

# Clean up specific profile
bin/magento softcommerce:profile:history:cleanup --profile-id=1 --days=7

Profile Notifications

Profile Notifications allow you to monitor profile executions and receive alerts when issues occur.

General Settings

Enable Notifications

Field: enabled Path: softcommerce_profile_notification/general/enabled Type: Yes/No Default: No Scope: Global

Master switch for the profile notification system.

Description: When enabled, Mage2Plenty will log profile notifications and can send email alerts based on configured thresholds.

Configuration Steps:

Navigate to Stores → Configuration → Soft Commerce → Profile Notifications
Expand the General Settings section
Set Enable Notifications to Yes
Configure other notification settings (see below)
Click Save Config

Minimum Log Level

Field: log_level Path: softcommerce_profile_notification/general/log_level Type: Select Scope: Global Depends on: enabled = Yes

Determines which notification levels are logged.

Available Levels:

Level	Numeric Value	Description	Example
DEBUG	100	Detailed debugging information	API request/response details
INFO	200	Informational messages	Profile started, completed successfully
NOTICE	250	Normal but significant events	100 products synchronized
WARNING	300	Warning messages	Product SKU not found in PlentyONE
ERROR	400	Error messages	API connection failed
CRITICAL	500	Critical conditions	Database connection lost
ALERT	550	Action must be taken immediately	System running out of disk space
EMERGENCY	600	System is unusable	Complete system failure

Recommended Settings:

# Development
Minimum Log Level: DEBUG (log everything)

# Staging
Minimum Log Level: INFO (log general operations)

# Production
Minimum Log Level: WARNING (log only issues)

Performance Impact

Lower log levels (DEBUG, INFO) generate more database records. Use WARNING or ERROR in production to minimize storage and performance impact.

Retention Period

Field: retention_days Path: softcommerce_profile_notification/general/retention_days Type: Text (numeric) Default: 30 days Scope: Global Depends on: enabled = Yes

Number of days to keep notifications in the database.

Description: Old notifications are automatically deleted after this period. Set to 0 to keep notifications forever (not recommended).

Configuration Examples:

# Short retention (development/staging)
Retention Period: 7-14 days

# Standard retention (production)
Retention Period: 30-60 days

# Extended retention (compliance/audit)
Retention Period: 90-180 days

# Forever (not recommended)
Retention Period: 0

Storage Considerations

High-volume environments can generate thousands of notifications daily. Monitor database size when using extended retention periods.

Maximum Notifications

Field: max_notifications Path: softcommerce_profile_notification/general/max_notifications Type: Text (numeric) Default: 10,000 Scope: Global Depends on: enabled = Yes

Maximum number of notifications to keep in the database.

Description: When this limit is reached, oldest notifications are automatically deleted regardless of retention period. Set to 0 for no limit (not recommended).

How It Works:

Notifications accumulate over time
When limit is reached, oldest notifications are purged
Works in conjunction with retention period
Whichever limit is reached first triggers cleanup

Example Scenarios:

Scenario 1:
- max_notifications: 10,000
- retention_days: 30
- Result: Keeps 10,000 most recent notifications OR 30 days (whichever is less)

Scenario 2:
- max_notifications: 0 (no limit)
- retention_days: 7
- Result: Keeps all notifications from last 7 days only

Scenario 3:
- max_notifications: 5,000
- retention_days: 90
- Result: Keeps 5,000 most recent notifications (may be less than 90 days)

Email Notifications

Configure email alerts for profile execution events and errors.

Enable Email Notifications

Field: enabled Path: softcommerce_profile_notification/email/enabled Type: Yes/No Default: No Scope: Global

Enables sending email notifications for profile events.

Configuration Steps:

Navigate to Stores → Configuration → Soft Commerce → Profile Notifications
Expand the Email Notifications section
Set Enable Email Notifications to Yes
Configure recipient, sender, and threshold settings
Click Save Config

Recipient Email(s)

Field: recipient Path: softcommerce_profile_notification/email/recipient Type: Text (email) Required: Yes (when email notifications enabled) Scope: Global

Email addresses to receive profile notifications.

Format: Comma-separated list of email addresses

Examples:

# Single recipient
admin@example.com

# Multiple recipients
admin@example.com,devteam@example.com,support@example.com

# Team aliases
ecommerce-team@example.com,it-operations@example.com

Email Filtering

Use email rules or distribution lists to route notifications to appropriate teams based on severity or profile type.

Email Sender

Field: sender Path: softcommerce_profile_notification/email/sender Type: Select Scope: Global

Magento email identity used as the sender for notifications.

Common Options:

General Contact
Sales Representative
Customer Support
Custom Email 1
Custom Email 2

Sender Identity Configuration:

To configure sender identities:

Navigate to Stores → Configuration → General → Store Email Addresses
Configure desired email identity
Return to Profile Notifications and select the identity

Email Threshold

Field: threshold Path: softcommerce_profile_notification/email/threshold Type: Select Scope: Global

Minimum severity level required to trigger email notifications.

Available Thresholds:

Threshold	When to Use	Notification Volume
DEBUG	Development only	Very High
INFO	Never recommended	High
NOTICE	Special monitoring scenarios	Medium-High
WARNING	General production use	Medium
ERROR	Important errors only	Low-Medium
CRITICAL	Mission-critical alerts only	Low

Recommended Settings:

# Development/Staging
Email Threshold: WARNING or ERROR

# Production (standard)
Email Threshold: ERROR

# Production (mission-critical)
Email Threshold: CRITICAL

Email Overload

Setting threshold too low (DEBUG, INFO, NOTICE) can result in hundreds of emails per day. Start with ERROR and adjust as needed.

Send Critical Errors Immediately

Field: real_time_critical Path: softcommerce_profile_notification/email/real_time_critical Type: Yes/No Default: Yes Scope: Global

Sends critical errors immediately without waiting for batch interval.

Description: When enabled, CRITICAL and EMERGENCY level notifications bypass batch processing and send immediately. This ensures you're notified of severe issues without delay.

When to Enable:

✅ Production environments
✅ Mission-critical integrations
✅ 24/7 operations
❌ Development/testing environments

Example Critical Errors:

PlentyONE API authentication failure
Database connection lost
File system full
Memory exhausted
Queue processing stopped

Enable Batch Email Summary

Field: batch_enabled Path: softcommerce_profile_notification/email/batch_enabled Type: Yes/No Default: No Scope: Global

Groups non-critical notifications into periodic summary emails.

Description: Instead of sending individual emails for each notification, batch mode collects notifications and sends summaries at configured intervals.

Benefits:

Reduces email volume
Easier to digest multiple notifications
Less email alert fatigue
Better overview of issues

Example Summary Email:

Subject: [Mage2Plenty] Notification Summary - 15 notifications

Profile Execution Summary (Last 60 minutes)

ERRORS (3):
- Product SKU "ABC-123" not found in PlentyONE
- Order #100001234 export failed: timeout
- Stock update failed for 5 products

WARNINGS (12):
- Product image missing for SKU "DEF-456"
- Category mapping not configured for ID 42
- Customer address validation failed for order #100001235
...

View detailed logs: [Admin Panel Link]

Batch Interval

Field: batch_interval Path: softcommerce_profile_notification/email/batch_interval Type: Text (numeric) Default: 60 minutes Scope: Global Depends on: batch_enabled = Yes

How often to send batch summary emails (in minutes).

Recommended Intervals:

Environment	Interval	Reasoning
Development	240-480 min (4-8 hours)	Low priority
Staging	120-240 min (2-4 hours)	Moderate monitoring
Production (low volume)	60-120 min (1-2 hours)	Regular monitoring
Production (high volume)	30-60 min	Frequent monitoring
24/7 Operations	15-30 min	Continuous monitoring

Balancing Frequency

Shorter intervals provide faster notification but more emails. Find the right balance for your operations team's workflow.

Performance Settings

Optimize notification processing for high-volume environments.

Batch Processing Size

Field: batch_size Path: softcommerce_profile_notification/performance/batch_size Type: Text (numeric) Default: 100 Scope: Global

Number of notifications to process in a single batch operation.

Description: When cleaning up old notifications or processing notification queue, this determines how many records are handled per batch.

Recommended Values:

Environment	Batch Size	Database Load
Small (< 10 profiles)	50-100	Low
Medium (10-50 profiles)	100-200	Medium
Large (50+ profiles)	200-500	High
Enterprise	500-1000	Very High

Impact on Performance:

Smaller Batch Size:
✅ Lower memory usage
✅ Less database locking
❌ Slower overall processing

Larger Batch Size:
✅ Faster overall processing
✅ More efficient queries
❌ Higher memory usage
❌ Potential database locks

Database Locks

Very large batch sizes (> 1000) can cause database locks affecting other operations. Test thoroughly before increasing beyond defaults.

Enable Asynchronous Logging

Field: enable_async Path: softcommerce_profile_notification/performance/enable_async Type: Yes/No Default: Yes Scope: Global

Process notifications asynchronously via message queue to improve performance.

Description: When enabled, notifications are added to Magento's message queue and processed by background workers. This prevents notification logging from slowing down profile execution.

Synchronous vs Asynchronous:

Aspect	Synchronous (Disabled)	Asynchronous (Enabled)
Profile Performance	Slower (waits for logging)	Faster (queued)
Notification Delay	Immediate	1-5 minutes
System Load	Higher (inline processing)	Lower (distributed)
Reliability	Direct (no queue)	Queue-dependent
Best For	Low-volume, development	Production, high-volume

Requirements:

Magento message queue consumers must be running
RabbitMQ or MySQL queue configured

Queue Consumer Setup:

# Start notification consumer
bin/magento queue:consumers:start profileNotificationLogger

# Or add to crontab for automatic restart
* * * * * cd /var/www/magento && bin/magento cron:run

Queue Configuration

Verify message queue is configured and running before enabling async mode. Check Stores → Configuration → Advanced → System → Message Queue.

Configuration via CLI

Manage profile configuration via command line:

View Current Settings

# View all profile configuration
bin/magento config:show softcommerce_profile
bin/magento config:show softcommerce_profile_notification

# View specific settings
bin/magento config:show softcommerce_profile/profile_config/history_lifetime
bin/magento config:show softcommerce_profile_notification/general/enabled

Update Settings

# Set profile history lifetime to 30 days
bin/magento config:set softcommerce_profile/profile_config/history_lifetime 30

# Enable notifications
bin/magento config:set softcommerce_profile_notification/general/enabled 1

# Set minimum log level to WARNING
bin/magento config:set softcommerce_profile_notification/general/log_level 300

# Set retention period
bin/magento config:set softcommerce_profile_notification/general/retention_days 60

# Enable email notifications
bin/magento config:set softcommerce_profile_notification/email/enabled 1
bin/magento config:set softcommerce_profile_notification/email/recipient "admin@example.com,devteam@example.com"

# Enable batch email
bin/magento config:set softcommerce_profile_notification/email/batch_enabled 1
bin/magento config:set softcommerce_profile_notification/email/batch_interval 60

# Enable async processing
bin/magento config:set softcommerce_profile_notification/performance/enable_async 1

# Clear cache
bin/magento cache:flush

Best Practices

Development Environment

# Development settings - verbose logging, short retention
bin/magento config:set softcommerce_profile/profile_config/history_lifetime 7
bin/magento config:set softcommerce_profile_notification/general/enabled 1
bin/magento config:set softcommerce_profile_notification/general/log_level 100  # DEBUG
bin/magento config:set softcommerce_profile_notification/general/retention_days 7
bin/magento config:set softcommerce_profile_notification/email/enabled 0
bin/magento config:set softcommerce_profile_notification/performance/enable_async 0

Staging Environment

# Staging settings - moderate logging, email alerts
bin/magento config:set softcommerce_profile/profile_config/history_lifetime 14
bin/magento config:set softcommerce_profile_notification/general/enabled 1
bin/magento config:set softcommerce_profile_notification/general/log_level 200  # INFO
bin/magento config:set softcommerce_profile_notification/general/retention_days 30
bin/magento config:set softcommerce_profile_notification/email/enabled 1
bin/magento config:set softcommerce_profile_notification/email/threshold 400  # ERROR
bin/magento config:set softcommerce_profile_notification/email/batch_enabled 1
bin/magento config:set softcommerce_profile_notification/performance/enable_async 1

Production Environment

# Production settings - critical errors only, async processing
bin/magento config:set softcommerce_profile/profile_config/history_lifetime 60
bin/magento config:set softcommerce_profile_notification/general/enabled 1
bin/magento config:set softcommerce_profile_notification/general/log_level 300  # WARNING
bin/magento config:set softcommerce_profile_notification/general/retention_days 60
bin/magento config:set softcommerce_profile_notification/general/max_notifications 10000
bin/magento config:set softcommerce_profile_notification/email/enabled 1
bin/magento config:set softcommerce_profile_notification/email/threshold 400  # ERROR
bin/magento config:set softcommerce_profile_notification/email/real_time_critical 1
bin/magento config:set softcommerce_profile_notification/email/batch_enabled 1
bin/magento config:set softcommerce_profile_notification/email/batch_interval 60
bin/magento config:set softcommerce_profile_notification/performance/enable_async 1
bin/magento config:set softcommerce_profile_notification/performance/batch_size 200

Monitoring and Maintenance

Check Notification Storage

# View notification statistics
SELECT
    COUNT(*) as total_notifications,
    MIN(created_at) as oldest,
    MAX(created_at) as newest,
    ROUND(SUM(LENGTH(message))/1024/1024, 2) as size_mb
FROM softcommerce_profile_notification;

# View notifications by level
SELECT
    level,
    COUNT(*) as count
FROM softcommerce_profile_notification
GROUP BY level
ORDER BY level DESC;

Manual Cleanup

# Clean old notifications
bin/magento softcommerce:profile:notification:cleanup --days=30

# Clean by log level
bin/magento softcommerce:profile:notification:cleanup --level=INFO --days=7

# View cleanup statistics
bin/magento softcommerce:profile:notification:info

Queue Monitoring

# Check queue status
bin/magento queue:consumers:list
bin/magento queue:consumers:start profileNotificationLogger --single-thread

# View message queue backlog
SELECT COUNT(*) FROM queue_message WHERE topic_name = 'profile.notification.log';

Troubleshooting

Notifications Not Being Created

Problem: Profile executions complete but no notifications in database

Solutions:

Verify notifications are enabled: bin/magento config:show softcommerce_profile_notification/general/enabled
Check minimum log level isn't too high
Verify profile is generating notifiable events
Check database permissions
Review var/log/system.log for errors

Emails Not Sending

Problem: Notifications logged but emails not received

Solutions:

Verify email notifications enabled
Check recipient email format
Test Magento email: bin/magento dev:email:test
Verify SMTP configuration in Stores → Configuration → Advanced → System → Mail Sending Settings
Check threshold settings (may be set too high)
Review var/log/system.log for email errors
Check spam folders

Queue Not Processing

Problem: Notifications delayed or stuck in queue

Solutions:

Check queue consumers running: ps aux | grep queue:consumers:start
Start consumer manually: bin/magento queue:consumers:start profileNotificationLogger
Check queue configuration: bin/magento queue:consumers:list
Verify cron is running: bin/magento cron:run
Check for queue errors in database: SELECT * FROM queue_message WHERE status = 4

High Database Usage

Problem: Notification tables consuming excessive storage

Solutions:

Reduce retention period
Set maximum notification limit
Increase minimum log level to WARNING or ERROR
Disable DEBUG level in production
Run manual cleanup: bin/magento softcommerce:profile:notification:cleanup
Consider archiving old notifications before deletion

Next Steps

Now that you've configured profile settings and notifications:

📊 Create Profiles - Set up synchronization profiles
📋 Profile Management - Learn about profile types
⚙️ Schedule Profiles - Automate profile execution
📝 Monitor Execution - Track profile performance

Accessing Profile Configuration​

Profile Settings​

Profile History Lifetime​

Profile Notifications​

General Settings​

Enable Notifications​

Minimum Log Level​

Retention Period​

Maximum Notifications​

Email Notifications​

Enable Email Notifications​

Recipient Email(s)​

Email Sender​

Email Threshold​

Send Critical Errors Immediately​

Enable Batch Email Summary​

Batch Interval​

Performance Settings​

Batch Processing Size​

Enable Asynchronous Logging​

Configuration via CLI​

View Current Settings​

Update Settings​

Best Practices​

Development Environment​

Staging Environment​

Production Environment​

Monitoring and Maintenance​

Check Notification Storage​

Manual Cleanup​

Queue Monitoring​

Troubleshooting​

Notifications Not Being Created​

Emails Not Sending​

Queue Not Processing​

High Database Usage​

Next Steps​

Related Documentation​

Accessing Profile Configuration

Profile Settings

Profile History Lifetime

Profile Notifications

General Settings

Enable Notifications

Minimum Log Level

Retention Period

Maximum Notifications

Email Notifications

Enable Email Notifications

Recipient Email(s)

Email Sender

Email Threshold

Send Critical Errors Immediately

Enable Batch Email Summary

Batch Interval

Performance Settings

Batch Processing Size

Enable Asynchronous Logging

Configuration via CLI

View Current Settings

Update Settings

Best Practices

Development Environment

Staging Environment

Production Environment

Monitoring and Maintenance

Check Notification Storage

Manual Cleanup

Queue Monitoring

Troubleshooting

Notifications Not Being Created

Emails Not Sending

Queue Not Processing

High Database Usage

Next Steps

Related Documentation